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Apple boycotts COMPUTER BILD: An open letter to Tim Cook
March 25, 2016 – 04:25 am
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Open Letter to Tim Cook © COMPUTER BILDApple boycotts COMPUTER BILD because of a YouTube video. Time for an open letter to CEO Tim Cook.

Video: iPhone 6 plus

Das iPhone 6 Plus soll sich viel zu leicht biegen. COMPUTER BILD hat selbst Hand angelegt, um die Frage zu beantworten: Will it really bend?

Huge success for Bentgate video from COMPUTER BILD
This video is a screamer: Axel Telzerow, editor in chief of the german PC magazine COMPUTER BILD, proved how easy it is to bend the iPhone 6 Plus. The 5 minute clip reached over 350, 000 people via YouTube. Blogger and TV stations reported about the video.

Apple boycotts COMPUTER BILD

And Apple? The german PR department of the company reacts in a disturbing way: Instead of answering the questions about why the iPhone 6 Plus is so sensitive, a manager called COMPUTER BILD and told us, that COMPUTER BILD will not get any testing devices and no invites to official events any more.

Open letter to Apple boss Tim Cook

On occasion of this reaction, COMPUTER BILD editor in chief Axel Telzerow applies to Tim Cook via an open letter:

Dear Mr. Tim Cook!
Just like anyone else who is obsessed with digital technology we have eagerly awaited the new iPhone. We felt relief when the head of our telecom department one day shouted Here we go!, presenting an invitation to the great event. And certainly we took a flight, went all the way to California, just to tell our readers every detail about the device that you and your company have worked on so hard for such a long time.

When the iPhone 6 Plus finally hit the market we noticed a few reports on a possible problem. According to them the case seemed to be weak, bendable, to drop the evil word. Being popular for our tests with utmost scrutiny, we could not leave the subject without comment. Of course that required further tests since testing new products without any prejudice is our obligation to our readers.

And so we bought an iPhone 6 Plus, just to find out whether it was a singular problem or some kind of hoax. The test was quite simple, so we could easily record it on video. Just to prove that what happens is nothing but the truth.

To be honest: We were shocked about how easy it was to bend the device. And so were around 200.000 viewers who watched the video up until now. We can imagine that you and your colleagues must have been shocked, too. This might have been the reason why we got a call from one of your german colleagues the next morning. He was upset, and it was a rather short conversation. From now on, he said, you wont get any devices for testing purposes and you will not be invited to Apple events in the future.

Dear Mr. Cook: Is this really how your company wants to deal with media that provide your customers with profound tests of your products? Do you really think that a withdrawal of Apples love and affection could have an intimidating effect on us? Luckily we do not have to rely on devices that Apple provides us with. Luckily, a lot of readers are willing to pay money for our magazine to keep us independent. So we are able to buy devices to do our tests anyway. Even devices of manufacturers that seem to fear COMPUTER BILDs independent judgement.

Even if we are quite dismayed about Apples reaction, we wont give up our principles: We will continue our incorruptible tests that have the same high reputation in the german media-landscape as Apple has for its products. So far. We congratulate you to your fine new generation of iPhones, even if one of them has a minor weakness with its casing. But we are deeply disappointed about the lack of respect of your company.

Best regards,
Axel Telzerow
Editor in Chief COMPUTER BILD-Group

No reaction by Apple so far

COMPUTER BILD not only published this open letter, but also mailed it directly to Tim Cook and to the European Apple headquarter. There is still no reaction, but we will inform you, once a statement will reach us.
Source: www.computerbild.de
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